At Nyaabs, we recognize that there may be occasions when a customer needs to cancel an order. While we strive to accommodate such requests whenever possible, not all orders are eligible for cancellation due to the nature of certain products and services offered on our platform.
Order cancellations may be accepted under the following conditions:
The order has not yet been processed, prepared, or dispatched.
The request for cancellation is submitted promptly after the order is placed.
Please note that some items are not eligible for cancellation, including but not limited to:
Perishable goods such as fresh food, groceries, and ready-to-eat meals.
Time-sensitive or made-to-order items that are immediately prepared upon request.
These restrictions are in place to maintain the quality, safety, and efficiency of our services.
If you wish to cancel an order, kindly contact our customer support team as soon as possible. We will review your request and inform you of the outcome based on the status of your order and the product type.
Approved cancellations for prepaid orders may be eligible for a refund in accordance with our Refund Policy.
Cancellations made after dispatch or delivery may not be honored.
For assistance with cancellations or further inquiries, please contact our support team directly.
📧 Email: hi@nyaabs.com
📞 Phone: 0542241108
